Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lindzy Jackson

Jackson

Summary

Team player with a positive attitude and strong relationship-building skills. Committed to enhancing customer satisfaction and driving company success. Results-oriented with a proven track record in cultivating partnerships and expanding business opportunities.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

RealTruck
Ann Arbor
10.2022 - Current
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Processed orders accurately while maintaining detailed records in the system.
  • Provided product information and guidance for informed customer decisions.
  • Handled escalated issues by coordinating with management for resolution.
  • Assisted customers with inquiries using company-specific support software.
  • Developed strong relationships by delivering personalized assistance and support.
  • Facilitated product selection to match customers with suitable options for their vehicles.
  • Addressed concerns related to ordering, billing, returns, exchanges, and technical support.

Farm Worker

Sharkey Farm
Grass Lake
01.2014 - 07.2024
  • Regularly fed and watered livestock, ensuring adherence to feeding schedules.
  • Maintained and cleaned animal pens by raking manure and replenishing bedding materials.
  • Assisted in breeding procedures for diverse farm animals to enhance productivity.
  • Performed maintenance on vehicles, including regular upkeep and installation of aftermarket parts.

Resident Care Aide

Hillside Terrace Retirement
Ann Arbor
04.2020 - 10.2022
  • Facilitated safe mobility transitions for patients between bed, wheelchair, and automobile.
  • Supported residents with ambulation using walkers, canes, and wheelchairs.
  • Assisted residents with activities of daily living including bathing, dressing, grooming, and eating.
  • Maintained orderly and comfortable living spaces by making beds and assisting with cleaning.
  • Performed personal hygiene tasks according to care plans and flow sheets.

Graphic Designer

Obtain Graphics
Jackson
03.2021 - 10.2021
  • Developed cohesive corporate brands through logo and letterhead design.
  • Selected colors and themes to enhance functionality in new designs.
  • Submitted design concepts to collaborate with customers and managers on project planning.
  • Created visually appealing vehicle wrap templates featuring vibrant colors and patterns.
  • Determined styles, sizes, and arrangements of illustrations and graphics.
  • Utilized Adobe Photoshop and Illustrator daily for design execution.

Resident Care Aide

Silver Maples Of Chelsea
Chelsea
06.2016 - 01.2019
  • Supported basic needs of patients by dressing, grooming, and feeding individuals with limited physical abilities.
  • Facilitated safe mobility through transitions between bed, wheelchair, and automobile.
  • Organized medication schedules to alleviate symptoms and enhance quality of life.
  • Assisted residents with ambulation using walkers, canes, and wheelchairs.
  • Provided personal care by aiding residents with bathing, dressing, grooming, toileting, and eating activities.

Education

High School Diploma -

Grass Lake High School
Grass Lake, MI
06.2016

High School Diploma -

Jackson Area Career Center
Jackson MI
06.2016

Some College (No Degree) -

Washtenaw Community College
Ann Arbor, MI

Some College (No Degree) -

Jackson Community College
Jackson, MI

Skills

  • Client relationship management
  • Problem solving
  • Patient care
  • Digital graphics and logo creation
  • Adobe Creative Suite
  • Decision making
  • Verbal and written communication
  • Task prioritization
  • Customer service
  • Positive demeanor
  • Creative solutions
  • Attention to detail
  • Time management

References

References available upon request.

Timeline

Customer Service Representative

RealTruck
10.2022 - Current

Graphic Designer

Obtain Graphics
03.2021 - 10.2021

Resident Care Aide

Hillside Terrace Retirement
04.2020 - 10.2022

Resident Care Aide

Silver Maples Of Chelsea
06.2016 - 01.2019

Farm Worker

Sharkey Farm
01.2014 - 07.2024

High School Diploma -

Grass Lake High School

High School Diploma -

Jackson Area Career Center

Some College (No Degree) -

Washtenaw Community College

Some College (No Degree) -

Jackson Community College

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