Results-driven professional with a strong background in scheduling coordination and project management. Skilled in conflict resolution and employee training, dedicated to enhancing operational efficiency and delivering exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Resource 4 Floors
Davie, Florida
10.2024 - Current
Coordinate installation schedules for flooring crews, subcontractors, and project teams
Schedule site visits, material deliveries, and installation dates with clients and vendors
Communicate with project managers, installers, and suppliers to ensure timelines are met
Monitored project progress and adjusted schedules to address delays.
Maintain accurate job records, work orders, and scheduling updates in CRM or project management systems
Resolved scheduling conflicts and managed labor shortages or last-minute changes to maintain project flow
Verified that crews received correct materials, work orders, and job details prior to dispatch for seamless execution.
County Clerk
Government Center
Miami, Florida
12.2023 - 10.2024
Coordinated public records requests for efficient processing and retrieval.
Managed correspondence and communication with county residents and officials.
Oversaw and coordinated development of annual reports.
Organized public hearings held by the County Clerk's Office.
Answered questions from citizens regarding services provided by the County Clerk's Office.
Assistant Store Manager
Walgreens
Miami, Florida
09.2020 - 12.2023
Supervised store operations and staff performance to ensure smooth daily functioning.
Trained and mentored new employees on store policies.
Managed inventory levels and conducted stock assessments to maintain optimal stock availability.
Coordinated scheduling for staff to optimize coverage.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures and resolved discrepancies to ensure accurate financial reporting.
Server
The Palace Nursing and Rehabilitation Center
Miami, Florida
09.2019 - 04.2020
Delivered personalized dining service to enhance residents' comfort and satisfaction in rehabilitation setting.
Collaborated with kitchen staff to ensure timely meal delivery and quality.
Fostered meaningful conversations with residents to enrich their dining experiences and promote social interaction.
Took and processed customer orders efficiently, ensuring accuracy and prompt service.
Operated POS terminals to input orders, split bills, and calculate totals.
Shift Manager Trainee
Dennys Restaurant
Miami, Florida
05.2018 - 09.2019
Supervised staff during shifts to enhance operational efficiency and customer satisfaction.
Managed inventory levels and ordered supplies to ensure optimal stock availability.
Monitored food safety practices to ensure compliance with health regulations and standards.
Ensured cleanliness and organization of dining areas and kitchen environments.
Scheduled breaks for employees in accordance with labor laws and company guidelines.