Hi, I’m
Liriam Rivera
San Diego,CA
Summary
Proven customer service expert with a strong background in retail environments, including Walmart, where I excelled in cash handling and fostering customer relations. Demonstrated adaptability and professionalism, enhancing customer satisfaction and loyalty through efficient service and a positive attitude. Skilled in teamwork and maintaining high accuracy in transactions, contributing to a significant increase in repeat business. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
years of professional experience
Work History
Walmart
Cashier
09.2022 - 10.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Marshals Department Store
Cashier
11.2021 - 12.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Enhanced customer loyalty by participating in rewards program enrollment.
Walmart
Cashier Assistant
08.2019 - 08.2021
Job overview
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Education
Monticello High SchoolMonticello, NY
High School Diploma
07.2022
Skills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer Service
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Customer Relations
- Organizational abilities
- Order Taking
- Payment Processing
- Refunds and exchanges
- Merchandise Restocking
- ID Verification
- Order Packaging
- Sales expertise
- Retail Merchandising
- Returns processing
- Professionalism
- Reliable and Responsible
- Team Collaboration
- Creative Thinking
- Adaptability and Flexibility
- Return and Exchange Processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Walmart
09.2022 - 10.2023
Cashier
Marshals Department Store
11.2021 - 12.2022
Cashier Assistant
Walmart
08.2019 - 08.2021
Monticello High School
High School Diploma
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