Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Britt

Valrico,FL

Summary

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Tampa rental market for luxury properties and impressive financial management skills. Expert user of Entrata.


Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.


Energetic and offers wealth of experience in conducting property tours and launching successful marketing initiatives.


Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.

Overview

18
18
years of professional experience

Work History

Leasing Professional

Greystar
02.2023 - Current
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Developed marketing materials to highlight property features and attract potential renters.
  • Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
  • Enhanced social media presence with creative content and effective targeting.
  • Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.

Leasing Consultant

Preferred Apartment Communities
11.2021 - Current
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Leasing Agent

Providence Lakes Apartments
06.2018 - 11.2021
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.

Bartender

10 + Years A Several Bars / Resturants
01.2007 - 05.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Cosmetology License -

Paul Mitchell The School
Tampa, FL

High School Diploma -

Boca Ciega High School
Gulfport, FL

Skills

  • Entrata
  • Fair Housing
  • Yardi
  • Rentcafe
  • Latch
  • Revantage
  • Collections
  • Resident Retention
  • Property Tours
  • Lease File Audits
  • Event Planning
  • Social Media Engagement

Timeline

Leasing Professional

Greystar
02.2023 - Current

Leasing Consultant

Preferred Apartment Communities
11.2021 - Current

Leasing Agent

Providence Lakes Apartments
06.2018 - 11.2021

Bartender

10 + Years A Several Bars / Resturants
01.2007 - 05.2018

Cosmetology License -

Paul Mitchell The School

High School Diploma -

Boca Ciega High School

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Lisa Britt