LISA CAIN
Weirton,WV
Summary
Dynamic Deli Manager at Shop N Save Supermarket with a proven track record in inventory management and customer service. Successfully reduced food waste and increased sales through innovative strategies. Skilled in employee supervision and task delegation, ensuring compliance with health regulations while fostering a collaborative team environment.
Overview
17
17
years of professional experience
Work History
Deli Manager
Shop N Save Supermarket
12.2009 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
Medical Scheduler
Reddy Cardiovascular
09.2008 - 03.2009
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Followed up with patients to reschedule missed appointments.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Education
Medical Office Information And Billing And Coding
Jefferson Community College
Steubenville, OH05-2008
Skills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
- Team direction
- Ordering supplies
Timeline
Deli Manager
Shop N Save Supermarket
12.2009 - Current
Medical Scheduler
Reddy Cardiovascular
09.2008 - 03.2009
Medical Office Information And Billing And Coding
Jefferson Community College
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