LISA DAVIS
Canyon Lake,TX
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, customer service, communication and achieving goals.
Overview
2026
2026
years of professional experience
Work History
Property Manager
The Waterford Property Management
Santa Teresa, NM
- Managed tenant relations, addressing inquiries and resolving issues promptly.
- Oversaw property maintenance schedules, coordinating repairs and ensuring compliance with regulations.
- Prepared detailed reports on property performance, analyzing occupancy rates and revenue trends.
- Developed marketing strategies to attract new tenants, enhancing property visibility and appeal.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
Senior Hostess
40 Love Restaurant
El Paso, TX
01.2023 - 05.2025
- Led daily operations to ensure seamless guest experiences in high-volume dining environment.
- Trained and mentored junior host staff on customer service best practices and reservation management.
- Managed reservations and waitlists using OpenTable, optimizing seating efficiency during peak hours.
- Developed and implemented strategies for enhancing guest satisfaction through personalized greeting approaches.
- Oversaw front-of-house workflow, ensuring adherence to health and safety regulations during service periods.
- Handled high-pressure situations with grace and professionalism, maintaining composure during unexpected challenges or issues that arose within the dining room.
- Enhanced guest experience by providing personalized and efficient seating arrangements.
Guest Services
Virgin America Airlines
Austin, Tx
03.2016 - 10.2023
- Collaborated with other staff members to ensure seamless coordination of guest services, resulting in increased overall satisfaction.
- Contributed to a positive work environment by collaborating with team members to ensure smooth operations and guest services.
- Assisted passengers at ticket counters, gates and boarding areas
- Provided exceptional customer service in a fast-paced environment
- Handled ticketing, boarding and travel related concerns
- Maintained strict safety and security standards
- Resolved customer issues calmly and professionally
Certified Medical Assistant
Dr. Michael Putney, OACT Orthopaedics
Round Rock, TX
2009 - 2016
- Documented patient histories and vital signs accurately in electronic health records system.
- Assisted with routine lab tests and procedures, adhering to safety and quality standards.
- Prepared patients for examinations, ensuring comfort and confidentiality throughout the process.
- Coordinated patient scheduling to optimize clinic workflow and minimize wait times.
- Streamlined office operations by implementing efficient administrative processes, reducing errors in documentation.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
Associate of Science -
El Paso Community College
El Paso, TXSkills
- Property management
- Leasing Support
- Payment collection
- Property inspections
- Front Desk Operations
- Client relations
- Tenant Relations
- Records Management
- Customer Service
- Resident Relations
- Problem Solving
- Communication skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Senior Hostess
40 Love Restaurant
01.2023 - 05.2025
Guest Services
Virgin America Airlines
03.2016 - 10.2023
Property Manager
The Waterford Property Management
Certified Medical Assistant
Dr. Michael Putney, OACT Orthopaedics
2009 - 2016
Associate of Science -
El Paso Community College