Lisa Fell
Knoxville,TN
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
01.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during busy rush periods without sacrificing attention to detail.
Server
Ichiddo Ramen
06.2022 - 08.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences and cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
BBA - Psychology
The University of Tennessee - Knoxville
Knoxville, TN05.2025
High School Diploma -
Cascade Christian High School
Puyallup, WA05.2021
Skills
- High-Volume Dining
- Cool Under Pressure
- Team Player
- Transactions and Cash Handling
- Natural Leadership
- Multilingual
- Energetic and Outgoing
Languages
German
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
01.2023 - 12.2023
Server
Ichiddo Ramen
06.2022 - 08.2022
BBA - Psychology
The University of Tennessee - Knoxville
High School Diploma -
Cascade Christian High School