Hi, I’m
Lisa Finnell
Administrative Professional
Guysville,OH
Summary
Dedicated individual with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing all administrative and bookkeeping needs.
Overview
14
years of professional experience
Work History
Photovac Laser Corporation IncGrove City, OH
Executive Administrative Assistant
05.2016 - Current
Job overview
- Administered payroll and maintained proper documentation of employee personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Created step by step training manual for all administrative positions.
- Recruited and trained new employees to meet job requirements.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Processed and sent estimates, invoices, adjustments and credit memos to customers.
- Prepared checks for payment of vendor invoices on a timely basis.
- Entered data into accounting system to maintain accurate financial records.
- Managed paperwork and necessary information required for client shipments.
- Processed documents including bills of lading, invoices, and FDA forms for import and export clearance.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Processed posting and reconciling payments and addressed aged receivables.
- Direct Assistant to the President
- Corporate Treasurer
Family VideoColumbus, OH
Sales Associate Team Leader
09.2009 - 10.2016
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Consistently exceeded sales quotas for bonuses.
- Collected payments and provided accurate change.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained accurate records of daily sales transactions, deposits and bank reconciliations.
- Managed closing processes including cash reconciliation, end-of-shift reports and daily deposits.
Physicians Weight Loss CentersColumbus, OH
Sales Associate
04.2009 - 05.2016
Job overview
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Obtained signatures for financial documents and internal and external invoices.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
Education
Columbus State Community College, Columbus, OH
Associate of Applied Science from Accounting
Skills
- Office Administration
- Payroll and Benefits Administration
- Proficient QuickBooks
- Employee Training and Development
- Advanced MS Office Suite Knowledge
- CRM and Office Management Software
- AR/AP
- Recordkeeping and Bookkeeping
- Customer Service
- Inventory Management
- Shipping and Receiving Coordinator
- Import/Export Coordinator
Affiliations
- Member, National Honor Society
Timeline
Executive Administrative Assistant
Photovac Laser Corporation Inc
05.2016 - Current
Sales Associate Team Leader
Family Video
09.2009 - 10.2016
Sales Associate
Physicians Weight Loss Centers
04.2009 - 05.2016
Columbus State Community College
Associate of Applied Science from Accounting
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