LISA GAMBOA
Murrieta,United States
Summary
Results-driven professional with 20+ years of experience in office management, customer service, and administrative support. Skilled in order processing, payroll, billing, and financial record-keeping. Expertise in scheduling, problem-solving, and coordinating travel. Proven ability to work independently and deliver exceptional service, with additional experience in real estate sales and travel advisory.
Overview
26
26
years of professional experience
Work History
Realtor
Coldwell Banker Associated Brokers Realty
Murrieta, CA
02.2024 - Current
- Guided clients through the purchasing process, coordinating with appraisers, lenders, and third parties to ensure successful closings, while negotiating contracts, and providing market insights.
- Generated leads through networking, referrals, and industry events, building strong client relationships, and staying informed on market trends to help clients make informed decisions.
Travel Advisor
Expedia Cruises-Riverside
Riverside/Remote, CA
02.2023 - Current
- Provided detailed information on travel destinations and packages, created and modified itineraries, resolved issues, maintained knowledge of industry trends, and promptly addressed customer inquiries to ensure seamless travel experiences.
Bookkeeper
Independantly Employed
Various Locations, CA
02.2023 - Current
- Prepared financial statements, maintained and reconciled general ledger accounts, processed accounts payable/receivable, and conducted monthly bank reconciliations to ensure accurate financial records.
- Managed payroll processing, generated invoices, assisted with tax returns, and provided basic accounting and bookkeeping services to support business operations.
Office Manager
Hoyt Transportation Inc.
Lake Elsinore, CA
11.1998 - 06.2022
- Managed a fast-paced corporate office, assisting the owner and executive team, overseeing operations, record management, and optimizing processes, including accounts payable/receivable, payroll, and vendor negotiations.
- Coordinated company events, maintained office organization, supervised staff hiring, training, and performance, and served as a liaison for employee relations, disciplinary actions, and dispute resolution.
- Administered compensation and benefits plans, prepared financial reports, monitored client payments, and implemented policies and procedures to improve operational efficiency, and drive business success.
Store Owner
Sarah's Sassy Boutique
Murrieta, CA
01.2011 - 12.2013
- Managed staff recruitment, training, and performance, while overseeing operations, sales strategies, inventory, and marketing efforts through social media and online advertisements to drive operational efficiency and brand growth.
Education
Corona High School
01-1998
Skills
- CRM and Office Management
- Budget Management and Financial Tracking
- Recruitment, hiring, and staff training
- Operations and Efficiency Management
- Project Management and Scheduling Coordination
- Invoicing, billing, and accounts payable/receivable
- Compliance Monitoring and Regulatory Knowledge
- Problem Solving and Conflict Resolution
- Customer Service and Relationship Management
Timeline
Realtor
Coldwell Banker Associated Brokers Realty
02.2024 - Current
Travel Advisor
Expedia Cruises-Riverside
02.2023 - Current
Bookkeeper
Independantly Employed
02.2023 - Current
Store Owner
Sarah's Sassy Boutique
01.2011 - 12.2013
Office Manager
Hoyt Transportation Inc.
11.1998 - 06.2022
Corona High School
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