LISA MORRILL
Broken Arrow,OK
Summary
My professional work career was at State Farm for 41 years. I intended to stay much longer but office was closed due to Corporate reasons. After it closed, I worked at the chiropractors office for 3 months to help out the owner. I have been retired since then.
Overview
41
41
years of professional experience
Work History
Chiropractic Office Assistant
Gilstrap Chiropractic
2019.09 - 2019.11
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Underwriting Service Assistant
State Farm Insurance
1978.07 - 2019.08
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Verified data integrity and accuracy.
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Provided high level of assistance to help with review, classification, coding, and rating of applications.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Medical Receptionist
Broken Arrow Urgent Care
2009.01 - 2014.02
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Bachelor of Science - Business Administration
Langston University
Tulsa, OK12.1996
Associate of Science - Office Administration
Northeast Louisiana University
Monroe, LA12.1977
Skills
- Patient Relations
- Payment Collection and Processing
- Workload Management
- Medical Records Maintenance
Timeline
Chiropractic Office Assistant
Gilstrap Chiropractic
2019.09 - 2019.11
Medical Receptionist
Broken Arrow Urgent Care
2009.01 - 2014.02
Underwriting Service Assistant
State Farm Insurance
1978.07 - 2019.08
Bachelor of Science - Business Administration
Langston University
Associate of Science - Office Administration
Northeast Louisiana University
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