Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Pierce

Niagara Falls,NY

Summary

Seasoned Server/Bartender with a proven track record of impeccable customer service and beverage preparation, honed at notable establishments like Isle View Bar and Grill. Excelled in enhancing guest experiences, boosting sales through expert order management, and fostering team support. Demonstrates a unique blend of interpersonal skills and efficiency, ensuring satisfaction and repeat business.

Overview

16
16
years of professional experience

Work History

Server

Cafe on the Avenue
Buffalo , NY
04.2023 - Current
  • Welcome guests with a smile.
  • Provide excellent customer service to ensure satisfaction, making them feel at home.
  • Toast POS for credit or cash payments.

Server

Greek on the Street
Kenmore, New York
07.2008 - 10.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers
  • Worked Toast POS for orders and payments. Also to add specials and prices.

Server/Bartender

NorthEnd Bar and Grill
Kenmore , NY
08.2020 - 03.2024
  • Serve guests great menu options, making sure they're satisfied throughout their stay.
  • Suggest drink special and Prepare them.
  • Working all aspects on Spot On POS system.

Bartender/ Server

Isle View Bar and Grill
05.2018 - 08.2020
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Made menu suggestions and served them their orders.
  • Worked Bar and Dining Room.

Education

Machinist Tool And Die Maker Certificate - Machining

Metal Working Institute
Buffalo, NY
09-1998

Skills

  • Order Management
  • Team member support
  • Beverage Preparation
  • Supply Restocking
  • Sales
  • Impeccable Customer Service

Timeline

Server

Cafe on the Avenue
04.2023 - Current

Server/Bartender

NorthEnd Bar and Grill
08.2020 - 03.2024

Bartender/ Server

Isle View Bar and Grill
05.2018 - 08.2020

Server

Greek on the Street
07.2008 - 10.2024

Machinist Tool And Die Maker Certificate - Machining

Metal Working Institute

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Lisa Pierce