Lisa Roth

I began my career as a server, then transitioned to a hostess role, and I'm currently working as a junior supervisor.

• Resolved customer complaints in a timely manner.
• Monitored expiration dates on food products.
• Greeted customers and provided menu information.
• Managed seating arrangements for guests.
• Provided guidance and support to team members on a daily basis.
• Assigned tasks to team members, monitored progress and provided feedback.
• Ensured compliance with company policies and procedures at all times.
• Resolved customer complaints in an efficient manner.
• Coached employees on how to handle difficult situations effectively.
• Maintained accurate records of employee absences, overtime hours worked and other related information which I provide to my manager on a daily Basis.

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Took orders from customers accurately and in a timely manner.
• Delivered food orders promptly and courteously.