LISA DODGE
Elk River,MN
Summary
Reliable Medical Support professional with 19 years of experience in a clinical environment specializing in Pediatrics and in an Urgent Care setting. Expertly assists with office operations and physician support by gathering patient information, administrating immunizations/medications and most importantly providing quality, caring patient care to each and every individual.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Allina Health
Minneapolis, MN
11.2007 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms for an average of 20 patients daily.
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted physicians with examinations, ensuring accurate documentation of patient information.
- Coordinated appointment scheduling, optimizing clinic workflow and patient access to services.
- Managed medical records, maintaining compliance with privacy regulations and organizational policies.
- Trained new staff on clinical procedures and office protocols to enhance team efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
M Health Fairview Urgent Care
Andover, MN
11.2021 - Current
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Conducted vital sign assessments, enabling prompt identification of patient needs during appointments.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Medical Assistant
Children's Hospital and Clinics
Minneapolis, MN
03.2014 - 10.2014
- Part of a well rounded team in the General Pediatric Clinic.
- Worked one on one with multi-cultural families.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Provided a comforting and soothing environment.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
Education
Associate of Applied Science - Certified Medical Assistant
Anoka Technical College
Anoka, MN12-2007
Skills
- Reliable team player
- Compassionate
- Adaptable
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- CPR
- Immunization administration
- Professionalism and ethics
- Medical office administration
Timeline
Medical Assistant
M Health Fairview Urgent Care
11.2021 - Current
Certified Medical Assistant
Children's Hospital and Clinics
03.2014 - 10.2014
Medical Assistant
Allina Health
11.2007 - Current
Associate of Applied Science - Certified Medical Assistant
Anoka Technical College