Lisa whitney
shawnee,ok
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
16
16
years of professional experience
Work History
Cashier Team Lead
Walmart
El Reno, OK
05.1997 - 03.2013
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
Education
Wray
Wray, COSkills
- Positive Attitude
- POS System Operation
- New Hire Training
- Transaction Approvals
- Shift Scheduling
- Customer Service
- Store Opening and Closing
- Cashier training
- Team Leadership
- Cash Drawer Reconciliation
- Cash Handling
- Merchandise zoning
- Money Handling
- Cash Register Operation
Timeline
Cashier Team Lead
Walmart
05.1997 - 03.2013
Wray
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