Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lisa Witt

Chester,VA

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Office Manager

Walter D. Witt Roofing
Chester, VA
03.2017 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
  • Reconciled monthly payroll accounts to ensure accurate payments to employees.
  • Resolved discrepancies between payroll records and timekeeping systems.
  • Prepared detailed reports summarizing audit results and findings.

Bartender Shift Manager

Wings Pizza-N-Things
Chester, VA
09.2009 - 03.2017
  • Developed and implemented staff training program to ensure quality customer service.
  • Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
  • Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
  • Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
  • Enforced health codes and safety regulations in compliance with state laws.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.

Hairstylist

Mirage Salon and Day Spa
Chester, VA
06.2003 - 12.2008
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Performed chemical treatments such as perms and relaxers.
  • Applied highlights, lowlights or other coloring techniques.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.

Education

Associate of Science - General Studies With Pre-BSN Specialization

John Tyler Community College
Chester, VA
05-2017

Cosmetology

Chesterfield Technical Center
Chesterfield, VA
06-2004

Skills

  • Operations Management
  • Administrative Support
  • Workforce Management
  • Policy Development
  • Staff Management
  • Staff hiring
  • Team Supervision
  • Bookkeeping
  • Supply Management
  • Expense Reporting
  • Customer Service
  • Inventory Control
  • Agility and Quickness Training
  • Quickbooks mastery
  • Cash Handling
  • Bank account reconciliations
  • Invoicing

Certification

  • Cosmetology License- Number 1201098113 Exp. 12-31-2024

References

References available upon request.

Timeline

Office Manager

Walter D. Witt Roofing
03.2017 - Current

Bartender Shift Manager

Wings Pizza-N-Things
09.2009 - 03.2017

Hairstylist

Mirage Salon and Day Spa
06.2003 - 12.2008

Associate of Science - General Studies With Pre-BSN Specialization

John Tyler Community College

Cosmetology

Chesterfield Technical Center
  • Cosmetology License- Number 1201098113 Exp. 12-31-2024
Lisa Witt