Liseth Flores Pasillas
Rockford,IL
Summary
Dynamic professional with experience at McDonald’s and a proven track record in customer service and teamwork. As a Life Insurance Agent at Primerica, I developed comprehensive financial plans and enhanced client satisfaction through clear communication. Skilled in multitasking and safety compliance, I excel in fast-paced environments while maintaining high-quality standards.
Overview
2026
2026
years of professional experience
Work History
Crew Member
McDonald’s
Life Insurance Agent
Primerica
Elgin, IL
06.2024 - Current
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Crew Members
McDonald’s
06.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Machine Operator
Curtis Metal Finishing Company
Machesney Park, IL
07.2023 - 08.2024
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
Thomas Jefferson High School
4145 Samuelson Road Rockford, IL 61109 United StatSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Interactive communication skills
- Basic math
- Verbal and written communication
- Safety
- Telephone etiquette
- Point-of-sale transactions
- Math and computer skills
- Advanced computer skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Life Insurance Agent
Primerica
06.2024 - Current
Machine Operator
Curtis Metal Finishing Company
07.2023 - 08.2024
Crew Members
McDonald’s
06.2021 - Current
Crew Member
McDonald’s
Thomas Jefferson High School