Lisselitte Nunez
Brooklyn,New York
Summary
Results-driven professional with nine years of experience managing multiple tasks under tight deadlines. Expertise in handling sensitive information and collaborating effectively across all management levels. Committed to leveraging skills to excel in a managerial role.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
NYU Langone in Brooklyn
11.2020 - Current
- Triage appointments based on patient needs to ensure timely access to care.
- Verified patient's insurance and informed patients of low cost insurance options if applicable
- Reviewed medical and dental charts and communicated with clinics to address patient inquiries.
- Outreached to patients about health insurance options to facilitate informed decisions.
PSA Dental Department
Sunset Park Family Health Center NYU Langone
05.2019 - 07.2020
- Greeted, directed, and assisted patients and visitors, enhancing clinic experience for large numbers daily
- To assist the physicians and/or administration in all business and patient care responsibilities
- Performed procedures for patients through the check-in, registration, and patient secure process.
- Verify each patient's insurance upon arrival through websites/ or phone if needed
- Making sure patients come in with the correct referral if coming in for a specialist
- Scheduling appointments under GPR, Pediatrics, Endodontist, and Oral Surgeon etc
- Scheduled tests and consultations in correct sequence, streamlining patient care process
- Updating and scanning patient medical documents daily
- Collected insurance co-payments and balances, accurately posted payments in charts and issued receipts to ensure proper account management
- Distribute metro cards for patient who are eligible under Medicaid insurance
- Attended week to week group meetings
First Impression
ACCESS STAFFING
NEW YORK, NY
11.2017 - 04.2019
- In charge of the entire registration process to our program
- Conducted extensive phone outreach to recruiters and applicants to streamline communication and improve engagement
- Managed supply needs and inventory to ensure program readiness and support operational efficiency
- Completed and submitted all documentation promptly
- Send out daily testing to prep each applicant that may be sent out for a current client or company
- Collaborate with recruiters and other professional personnel during weekly and monthly interdisciplinary staffing meetings or in-service training to evaluate applicant progress
- Conduct 30-minute room check end of each work day for the following day
- Oversee supply needs & inventory
Administrative Assistant
CITY MARSHAL ILEANA RIVERA
BROOKLYN, NY
04.2012 - 12.2015
- Clerical Duties (answer phones, maintain files for both clients and tenants, greet clients upon arrival, answer and compose emails to the appropriate parties, open and disburse the mail to the correct department.)
- Scheduled evictions and possessions to ensure timely service and compliance with legal requirements.
- Maintained legal and business files accurately and organized for easy retrieval.
- Maintained customer account information and inventory while updating files and system database for accuracy.
- Prepared legal and time-sensitive documents, including warrant requests and eviction notices, to support legal processes.
- Review legal publications for information relevant to pending cases.
Internship
MAIMONIDES MEDICAL CENTER
BROOKLYN, NY
10.2010 - 01.2011
- Data entry PKUs for new incoming babies.
- Answered phones to assist patients with inquiries and scheduling and fill paper work.
- Submitted patient information provided by nurses and doctors for processing given by nurses and doctors.
Education
High School Diploma -
NEW UTRECHT H.S.
BROOKLYN, NYSkills
- Dentrix
- Insurance verification
- In-depth knowledge of administrative and clerical protocol
- Data entry expertise
- High volume phone handling
- Computer Savvy (MS Word, Excel, PowerPoint)
- Time management under pressure
- Patient communication
- High attention to detail
- Team Player
- Data entry expertise
ADDITIONAL SKILLS
Bilingual – English and Spanish
Timeline
Administrative Assistant
NYU Langone in Brooklyn
11.2020 - Current
PSA Dental Department
Sunset Park Family Health Center NYU Langone
05.2019 - 07.2020
First Impression
ACCESS STAFFING
11.2017 - 04.2019
Administrative Assistant
CITY MARSHAL ILEANA RIVERA
04.2012 - 12.2015
Internship
MAIMONIDES MEDICAL CENTER
10.2010 - 01.2011
High School Diploma -
NEW UTRECHT H.S.