Listina Mathieu
Ft. Pierce,Florida
Summary
Resourceful navigation of complex healthcare environments to optimize patient care. Compassionate and accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
Okeechobee, FL
03.2023 - Current
- Assisted management team with inventory counts of food products and beverage supplies.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Resolved customer complaints in a professional manner.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
CNA Student
Irsc - Indian River State College
Ft. Pierce, FL
05.2024 - 07.2024
- Participated in continuing education programs related to CNA profession.
- Demonstrated knowledge of infection control policies while performing all duties.
- Assisted nurses with treatments and procedures according to protocols established by the facility.
- Answered call lights promptly to assess needs of patients.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Encouraged patient participation in therapeutic activities such as walking, stretching exercises or physical therapy sessions.
- Provided comfort measures such as backrubs or application of lotion to dry skin areas.
- Monitored vital signs including temperature, blood pressure, pulse rate, respiration rate, and oxygen saturation levels.
- Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
- Implemented infection control measures according to established policies and procedures.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
- Transported patients between departments within the facility using wheelchairs or stretchers.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Cashier
McDonald's
Vero Beach, FL
08.2022 - 01.2023
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
Education
Associate of Arts -
Indian River State College
Ft. Pierce, FL08-2026
High School Diploma -
Fort Pierce Westwood High School
Fort Pierce, FL06-2023
Skills
- Customer Service
- Safe Food Handling
- Taking Orders
- Clear Communication
- Basic Math
- Basic Life Support
- Patient Safety
- Feeding Assistance
- Range of motion exercises
- Medical terminology knowledge
- CNA Certification
- Catheter Care
- Light Housekeeping
- Patient Care
- Geriatric Care
- Domestic Violence
- Vital Signs
- Alzheimer and Dementia Care
Certification
- 120-hour course of study in Resident Rights
- 120-hour course of study in Alzheimer's Training and Communication With Cognitively Impaired Clients
- 120-hour course of study in Medical Record Documentation and Legal Aspects Appropriate to Nursing Assistants.
- 120-hour course study in Domestic Violence
- 120-hour course of study in Elderly Abuse
- 120-hour course of study in HIV, AIDS, Bloodborne and Infection Control
- 120-hour course of study in Medical Error Prevention Safety
Languages
English
Professional
Haitian Creole
Professional
Timeline
CNA Student
Irsc - Indian River State College
05.2024 - 07.2024
Crew Member
Wendy's
03.2023 - Current
Cashier
McDonald's
08.2022 - 01.2023
Associate of Arts -
Indian River State College
High School Diploma -
Fort Pierce Westwood High School