LIZ LITTLEJOHN
Rockford,MI
Summary
Licensed Esthetician offering strong guest service, team leadership, and workplace safety skills, coupled with experience in managing operations and assisting clients in beauty and service environments!
Overview
5
5
years of professional experience
1
1
Certification
Work History
SHIFT LEAD
Jimmy Johns
Rockford, MI
07.2021 - Current
- Trained new hires on the proper use of equipment, job duties, and safety regulations.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Complied with company standards and policies, setting example for team members.
- Ensured compliance with all health codes and sanitation guidelines during food preparation.
- Managed inventory levels by placing orders for supplies as needed.
- Enforced safety, health, and security rules.
SALON RECEPTIONIST
Design 1
Grand Rapids, MI
10.2024 - 12.2025
- Managed incoming calls, scheduled appointments, and maintained accurate records of client visits.
- Answered inquiries regarding salon services via phone or email promptly and professionally.
- Processed payments accurately and efficiently using computerized cash register systems.
- Assisted in salon cleaning and maintenance tasks to keep the reception area tidy.
- Provided product knowledge to customers on various hair care and skincare products.
- Collaborated with other team members to ensure smooth daily operations of the salon reception area.
- Opened and closed spa daily by following standard operating procedures.
BEAUTY ADVISOR
Ulta Beauty
Grand Rapids, MI
02.2023 - 10.2024
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
- Demonstrated excellent communication skills to build relationships with clients.
- Provided exceptional customer service and assisted customers with product selection.
- Developed and maintained strong relationships with clients to promote loyalty.
- Provided makeup, skin care, and hair care consultations to help customers with product decisions.
- Attended meetings to learn about new beauty products and trends.
- Greeted customers and ascertained what each customer wanted and needed.
Education
ESTHETICIAN LICENSE - Esthetics
Mosley School of Cosmetology
Kentwood, MI05.2025
Skills
- Guest service
- Customer service focus
- Team motivation
- Workplace safety
- Team leadership
- Positive attitude
- Safety processes and procedures
Certification
Esthetician license
Timeline
SALON RECEPTIONIST
Design 1
10.2024 - 12.2025
BEAUTY ADVISOR
Ulta Beauty
02.2023 - 10.2024
SHIFT LEAD
Jimmy Johns
07.2021 - Current
ESTHETICIAN LICENSE - Esthetics
Mosley School of Cosmetology