Liza Day
Smiles Forever Orthodontics
Monroe ,GA
20
years of professional experience
Results-driven Clinical Manager with a proven track record in staff development, patient safety, and effective onboarding. Expertise in streamlining processes to enhance patient flow and improve operational efficiency.
Work History
Clinical Manager
19 Years 7 Months- Oversaw clinical operations to ensure compliance with orthodontic standards and protocols.
- Developed and implemented training programs for staff on best practices in patient care.
- Streamlined appointment scheduling process, improving patient flow and reducing wait times
- Monitored inventory levels of clinical supplies, ensuring availability for uninterrupted service.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Education
- Dental
Certified Certificate of Expanded Duties
Skills
Clinical leadership
Training and mentoring
Staff supervision
Staff scheduling
Staff development
Team management
Patient flow
Patient education
HIPAA
Patient safety
Onboarding and coaching
Timeline
Clinical Manager
Smiles Forever Orthodontics
01.2007 - CurrentRead More
Gwinnett Technical College
from Dental
Read More