Proactive office manager with 16 years of experience in optimizing office operations and implementing effective policies. Skilled in maintaining patient records and enhancing customer relationship management. Proven track record of delivering exceptional service and achieving operational excellence.
Overview
17
17
years of professional experience
Work History
Office Manger
Zeno Chicarilli, M.D., DMD
Guilford, CT
11.2009 - Current
Managed daily office operations, ensuring smooth workflow and efficiency.
Coordinated patient appointments, ensuring timely scheduling and optimal organization.
Supervised administrative staff, delegating tasks to optimize productivity.
Developed office policies that improved organizational structure and operational efficiency.
Oversaw inventory management, maintaining adequate office supplies to support daily operations.
Handled front desk operations, greeting visitors and managing communications effectively.
Fostered positive relationships with patients, addressing inquiries promptly and professionally.
Maintained patient records, ensuring compliance with confidentiality regulations.
Assisted physician with all aspects of office surgical procedures.