Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizbet Uriostegui

Summary

Dynamic professional with proven expertise in customer service and cash register operation, honed at Country Mercantile and Oriental Express. Excelled in team leadership and multitasking, significantly enhancing customer satisfaction and efficiency. Demonstrates an outgoing personality and problem-solving skills, adept at fostering positive relationships and driving repeat business.









Overview

6
6
years of professional experience

Work History

Sales Associate

Country Mercantile
10.2018 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Boba Barista

Oriental Express
08.2022 - 08.2023
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
  • Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
  • Controlled line and crowd with quick, efficient service.
  • Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.

Education

High School Diploma -

Chiawana High School
Pasco, WA
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Team Leadership
  • Outgoing Personality
  • Cash Register Operation

Languages

Spanish
Native or Bilingual

Timeline

Boba Barista

Oriental Express
08.2022 - 08.2023

Sales Associate

Country Mercantile
10.2018 - 07.2024

High School Diploma -

Chiawana High School

Similar Profiles

CREATE PROFILE
Lizbet Uriostegui