Summary
Overview
Work History
Education
Skills
Timeline
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Lizetta Baca-Piworski

registrar
Victorville,CA

Summary

Proactive Registrar with extensive experience in patient registration, insurance verification, and records management. Skilled in improving patient satisfaction through efficient registration processes, eligibility determination, and clear communication of treatment costs. Strong organizational abilities and fluency in Spanish, ensuring HIPAA compliance and exceptional customer service in high-pressure environments.

Overview

19
19
years of professional experience

Work History

Registrar

St Mary's Medical Center
05.2006 - Current

Register patient for procedure's, check eligibility, collect any oop and copyments. Work in the ER and register patients

  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Improved patient satisfaction by efficiently registering patients and verifying insurance information.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.

Education

High School Diploma -

Goodwill High School
Victorville, CA
06-1990

Skills

  • Records Management
  • Information Collection
  • Customer Service
  • Patient check-in
  • Registration and Admissions
  • Spanish Fluency
  • HIPAA Compliance
  • Strong Organization
  • Patient Registration
  • Insurance Verification

Timeline

Registrar

St Mary's Medical Center
05.2006 - Current

High School Diploma -

Goodwill High School

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