Lizette Romo-Rico
Broken Arrow,OK
Summary
Proven multitasker and team collaborator, I enhanced customer satisfaction and efficiency at Raising Cane's Restaurants. Skilled in customer service and cash handling, my background spans from fast-paced food service to nurturing roles as a babysitter and enriching internships at Saint Francis Hospital and Ellen Ochoa Elementary, demonstrating leadership and clear communication.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
08.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Babysitter
Self-employeed
06.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Internship Student
Saint Francis Hospital
01.2023 - 05.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
Internship Student
Ellen Ochoa Elementary School
08.2021 - 05.2022
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Analyzed problems and worked with teams to develop solutions.
Education
High School Diploma -
Union High School
6636 S Mingo Rd, Tulsa OK 7413305-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy sketching and drawing, which is a stress reliever
- Music
- Reading
- Crafting and DIY Projects
- Dancing
Timeline
Crew Member
Raising Cane's Restaurants
08.2023 - Current
Internship Student
Saint Francis Hospital
01.2023 - 05.2023
Internship Student
Ellen Ochoa Elementary School
08.2021 - 05.2022
Babysitter
Self-employeed
06.2019 - Current
High School Diploma -
Union High School
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