Logan Moser
Glendale ,AZ
Summary
Proven Sales Associate with a track record of enhancing customer engagement and sales at Ace Hardware. Excelled in upselling and providing exceptional customer service, significantly contributing to store productivity. Skilled in retail loss prevention and known for a friendly and outgoing demeanor, adept at creating appealing merchandise displays to boost customer interest and store aesthetics. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
Ace Hardware
Phoenix, Arizona
07.2023 - 01.2025
- Assessed customer needs to provide assistance and information on product features.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Member Service Representative
Anytime Fitness
Glendale , Arizona
03.2019 - 11.2022
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered incoming calls regarding membership benefits and services.
- Assisted with the opening of new accounts and processed account maintenance requests.
Education
High School Diploma -
Northwest Christian High School
Phoenix, AZ05-2022
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Store opening and closing
- Self-checkout assistance
- Cash handling
- Merchandise display
- Exceptional customer service
- Stocking and receiving
- Friendly and outgoing
- Excellent people skills
- Flexible schedule
Accomplishments
- 1st and 2nd Team-All Conference For Basketball
Timeline
Sales Associate
Ace Hardware
07.2023 - 01.2025
Member Service Representative
Anytime Fitness
03.2019 - 11.2022
High School Diploma -
Northwest Christian High School
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