Londa Londaridze
Insurance Company
PHILADELPHIA,PA
3
Languages
7
years of professional experience
Customer-focused front office professional with strong organization, communication, and problem-solving skills. Experienced in supporting customers
Work History
Office Assistant
5 Months- Scheduled appointments and coordinated follow-up communication with clients and staff.
- Organized confidential files, maintaining orderly records for policies, claims, and correspondence.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Scanned, indexed, and distributed documents to support efficient office workflow.
- Processed incoming and outgoing mail and packages according to established procedures.
Front Desk Receptionist
3 Years 8 Months- Greeted guests promptly, managed seating flow, and maintained a welcoming front-desk presence.
- Answered phone inquiries, scheduled reservations, and relayed accurate booking details.
- Processed guest requests professionally, resolved concerns, and escalated issues as necessary.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the the check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Streamlined check-in processes, reducing wait times for guests.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
Education
High School Diploma
Skills
Front office management
Customer service
Problem-solving
Positive attitude
Languages
English
Native or Bilingual
Russian
Elementary
Georgian
Native or Bilingual
Timeline
Office Assistant
Insurance Company
10.2025 - 03.2026Read More
Front Desk Receptionist
Reastaurant Georgian Brad and Cusine
09.2019 - 05.2023Read More
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High School Diploma
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