London Langston
Atlanta,GA
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Glorilla music group
Atlanta, GA
04.2023 - Current
- Monitored inventory levels of office supplies and placed orders when necessary.
- Handled confidential information with discretion and integrity.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Proposed or approved modifications to project plans.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Constructed promotional plans for upcoming projects or albums.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed relationships with media outlets and promoters to secure radio airplay, interviews, and live performances.
- Maintained a network of contacts within the music industry such as producers, engineers, publicists.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Organized charity events featuring client musicians in order to raise money for worthy causes.
- Created and implemented strategies to increase the reach of artists' music.
- Organized tours for artists; booked venues, negotiated contracts, and promoted shows.
- Implemented quality control measures to uphold company standards.
- Created and managed budgets for travel, training, and team-building activities.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Created playlists for various types of media platforms like Spotify or Apple Music.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Coordinated schedules for studio sessions with artists and producers.
- Composed original music scores for films or television shows when needed.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Managed contracts between performers and venues for upcoming performances.
- Conducted individual and group lessons to accommodate different learning styles and proficiency levels.
- Ensured compliance with copyright laws when licensing songs for use in films or commercials.
- Attended music festivals or conferences to network with other professionals in the field.
Tour Representative
Granted ent
Santa Monica, California
03.2023 - Current
- Coordinated with site management and staff to ensure smooth operation of tours and visitor access.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Delivered guided tours, presenting scripted information and answering questions.
- Made successful hotspot recommendations to guests based on individual tastes and preferences.
- Implemented interactive elements into tours to enhance visitor participation and enjoyment.
- Planned itineraries in accordance with weather forecasts and length of each tour.
- Assisted in planning and organizing special events during tours.
- Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
- Collaborated with marketing teams to create promotional materials and strategies for tours.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Analyzed market conditions in order to identify potential areas for growth or expansion into new markets.
- Managed tour scheduling, including private and group tours, to optimize guest satisfaction and operational efficiency.
- Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
- Created effective marketing campaigns using various online platforms such as social media sites or websites.
- Monitored and maintained the condition of tour equipment and materials, requesting replacements or repairs as necessary.
- Resolved any issues or complaints made by customers in a timely manner.
- Promoted additional services and attractions to visitors, contributing to increased revenue.
- Developed well-versed tour guides by mentoring and training peers.
- Conducted engaging and informative tours for groups of varying sizes, ensuring a memorable experience.
- Greeted tour participants and provided information about the tour itinerary.
- Customized tours to meet specific interests of diverse groups, including school children, historians, and tourists.
Executive Assistant
Leslie Jones
Los Angeles, California
01.2020 - 08.2023
- Monitored inventory levels of office supplies and placed orders when necessary.
- Handled confidential information with discretion and integrity.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Took detailed notes in meetings and disseminated information afterward.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Greeted visitors warmly upon arrival at the office premises.
- Managed all aspects of catering needs for special events hosted by the organization.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Prepared invoices and drafted memos for executives.
- Conducted research on various topics as requested by executives or senior management personnel.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Worked with cross-functional teams to achieve goals.
Personal Assistant
Teyana Taylor ent
New York, New York
06.2015 - 11.2019
- Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
- Completed basic administrative work and managed household accounts.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Entered data into databases accurately and efficiently.
- Provided HR administrative assistance to management team.
- Greeted visitors, clients and guests in a professional manner.
- Assisted organizational efforts by filing, entering data and answering phones.
- Developed positive relationships with internal customers through effective communication techniques.
- Stocked inventory and ordered office and kitchen supplies.
- Received and distributed mail, letters and packages.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Participated in credit and collections activities.
- Worked with cross-functional teams to achieve goals.
Education
Some College (No Degree) - Mass Communication
Navarro College
Corsicana, TXSkills
- Document handling
- Scheduling
- Meeting planning
- Travel administration
- Professional and mature
- Articulate and well-spoken
- Proper phone etiquette
- Videoconference preparation
- Quality control
- Legal administrative support
- Administrative support
- Customer Service-oriented
- Proofreading
- Project oversight
- Schedule & calendar planning
- Filing and data archiving
- Invoice processing
- Policy enforcement
- Resourceful
- Travel coordination
- Calendar management
- Email management
- Staff management
- Executive support
- Social media management
- Social media
- Strategic planning
- Project management
Timeline
Executive Assistant
Glorilla music group
04.2023 - Current
Tour Representative
Granted ent
03.2023 - Current
Executive Assistant
Leslie Jones
01.2020 - 08.2023
Personal Assistant
Teyana Taylor ent
06.2015 - 11.2019
Some College (No Degree) - Mass Communication
Navarro College