London Vailes
Marietta,GA
Summary
Highly motivated restaurant professional with exceptional relationship-building and time-management skills. Demonstrated success in fast-paced environments, adeptly handling tables of all sizes with accuracy and delivering impeccable service. Committed to exceeding customer expectations, fostering satisfaction, and cultivating long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Proof of the Pudding
Atlanta , GA
05.2023 - Current
- Greeted guests and provided menus.
- Provided top-notch service to ensure customer delight.
- Contributed to the training of new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Camp Counselor
Peachtree Presbyterian Preschool
Buckhead , GA
06.2017 - 06.2024
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Communicated regularly with parents regarding their child's progress at camp.
- Trained junior staff members on emergency procedures in case of injury or illness.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Improved camper experience with list of flash-fun ideas.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Conducted pre-camp and post-camp evaluations, gathering feedback to improve future camp sessions.
Restaurant Hostess
Wing Zone Tavern
Marietta , GA
09.2021 - 03.2022
- Managed reservations, waitlists, and special requests for large parties.
- Provided menus and answered questions about menu items and specials.
- Greeted guests and gathered information to seat groups or place them on the waitlist.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phones promptly to record and confirm reservations.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
Pope High School
Marietta, GASkills
- Table Setting
- Beverage Preparation
- Order Management
- Supply Restocking
- Food inspection
- Safe Food Handling
- Table Bussing
- Food Running
- Guest Engagement
- Strong Work Ethic
- Service prioritization
- Exceptional customer service
- Food station setup
Affiliations
- Great work ethic
- Highly motivated in school
Timeline
Server
Proof of the Pudding
05.2023 - Current
Restaurant Hostess
Wing Zone Tavern
09.2021 - 03.2022
Camp Counselor
Peachtree Presbyterian Preschool
06.2017 - 06.2024
Pope High School
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