LONNY PEREZ
San Antonio,United States
Summary
Experienced Medical scheduler with coordinating complex scheduling tasks and managing patient appointments. Utilizes effective communication and organizational skills to ensure smooth clinic operations. Track record of improving scheduling efficiency and patient satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
6
6
years of professional experience
Work History
Medical Scheduler
Methodist physicians
01.2022 - 01.2024
- Coordinated patient appointments, optimizing schedules for 10+ physicians.
- Check in /check out patients
- Provide assistance with answering incoming calls and relating important messages to the provider or nurse in charge
- Make outgoing calls to schedule / reschedule
- collect copays /co insurance
- Insurance verification and explain patient insurance information
- Create new patient charts with demographics
- Schedule follow ups given from the summary of clinical note
Medical Office Scheduler /Front Desk
Peripheral vascular associates
01.2021 - 01.2022
- Scan , verify , and process pt information prior to patients visit
- Review patient consent forms
- Process payments at check in
- Provide superior customer service to all incoming patients and visitors
- Verify insurance
- Answer incoming calls
- Schedule / reschedule patient appointments
Medical Scheduler
Texas digestive disease consultant
01.2018 - 01.2021
- Communicate with patients about the service charges and payment estimates
- Collect co pay
- Input insurance Information
- Managed a schedule of 8+ physicians
- Schedule follow ups given from the summary of clinical notes
Education
Medical Assistance -
Southern Careers Institute
01.2017
Skills
- Customer Service
- Time Management
- Conflict Resolution
- Appointment coordination
- HIPAA compliance
- Strong organization
- Patient confidentiality
- Data entry
- Insurance verification
Timeline
Medical Scheduler
Methodist physicians
01.2022 - 01.2024
Medical Office Scheduler /Front Desk
Peripheral vascular associates
01.2021 - 01.2022
Medical Scheduler
Texas digestive disease consultant
01.2018 - 01.2021
Medical Assistance -
Southern Careers Institute
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