LORA ERDMAN
JASPER,GA
Summary
Dynamic Property Manager with a proven track record at Forest Glen Apartments, excelling in tenant satisfaction and retention through effective complaint resolution and maintenance initiatives. Skilled in property inspections and customer service, I foster community engagement while optimizing operational efficiency and training staff to enhance performance.
Overview
12
12
years of professional experience
Work History
Property Manager
Forest Glen Apartments
10.2013 - Current
- Supervised daily operations, ensuring compliance with property management regulations.
- Led maintenance and repair initiatives, improving tenant satisfaction and retention.
- Managed budgeting and financial reporting to optimize operational efficiency.
- Developed training programs for staff, enhancing team performance and service quality.
- Established relationships with vendors, negotiating contracts for cost-effective services.
- Coordinated resident activities and events, fostering community engagement among tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Store Manager
Family Dollar
10.2015 - 10.2025
- Led daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and developed team members, fostering a high-performance culture.
- Implemented visual merchandising strategies to enhance product display and drive sales.
- Coordinated scheduling to ensure adequate staffing during peak hours and special events.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Conducted regular store audits to assess performance and implement improvement measures.
Private Elderly Caregiver
Cynthia Lasiter
01.2019 - 03.2024
- Provided compassionate personal care and assistance with daily living activities.
- Monitored health conditions and medication schedules to ensure client well-being.
- Developed individualized care plans based on clients' unique needs and preferences.
- Assisted with mobility, ensuring safety during transfers and ambulation.
- Communicated effectively with family members regarding care updates and concerns.
- Implemented engaging activities to promote mental stimulation and social interaction.
- Enhanced quality of life by fostering a supportive, respectful, and nurturing environment.
Education
High School Diploma -
Harvest Prepitory
Ball Ground, GA05-2015
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Timeline
Private Elderly Caregiver
Cynthia Lasiter
01.2019 - 03.2024
Store Manager
Family Dollar
10.2015 - 10.2025
Property Manager
Forest Glen Apartments
10.2013 - Current
High School Diploma -
Harvest Prepitory