Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Loraine Diosa

Chula Vista,CA

Summary

Hardworking and passionate college student with strong organizational and communicative abilities. Dedicated to treating all customers with kindness to provide great customer service and hospitality. Prepared to properly handle customer inquiries and transactions. Highly dependable employee with leadership qualities and determined to create an efficient work environment for ambassadors and guests.

Overview

2
2
years of professional experience

Work History

Crew Member

Baskin Robbins
10.2023 - Current
  • Work well with teammates and accept coaching from management team.
  • Take orders, prepare meals, and collect payments.
  • Collaborated with team members to complete orders.
  • Clean and maintain all areas of restaurant to promote clean image.
  • Keep food preparation area, equipment, and utensils clean and sanitary.
  • Prepare products following restaurant, health, and safety standards and procedures.
  • Acknowledged increase of sales throughout "off-season"

Sales Assistance Supervisor

Sesame Place
06.2023 - Current
  • Promoted from Sales Ambassador to Assistant Supervisor in Merchandise Department.
  • Revised work practices to improve efficiency, boost quality, and meet sales goals.
  • Report updates to upper management.
  • Scheduled breaks, lunches, and sets for sales and photo ambassadors.
  • Coordinated with supervisors to balance staffing as workloads change.
  • Recommended changes to policies and procedures to maximize team efficiency and productivity.
  • Maintained accurate inventory, working within the leadership team in the department.

Sales Ambassador

Sesame Place
05.2022 - 06.2023
  • Maintain clean and professional work environment
  • Organize and stock merchandise to keep necessary levels of sales demand
  • Trained new sales representatives
  • Increased sales by effectively communicating products
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal
  • Cross-trained in Photography
  • Handle several inquiries per shift

Education

Bachelor of Arts - Music Performance

University of California San Diego
La Jolla
06.2027

High School Diploma -

Hilltop High School
Chula Vista, CA
05.2023

Skills

  • Customer Service and Assistance
  • Cash Register Trained
  • Concise Communicative Abilities
  • Store Organization
  • Stockroom Upkeep
  • Mathematical Skills
  • Highly Attentive and Dependable
  • Strong Interpersonal Skills

Accomplishments

    College Acceptances:

  • Acceptance (& Admittance) into UC San Diego as a Music Performance major
  • Acceptance into UC Santa Barbara as a Pre-Biology major
  • Acceptance into Southwestern College
  • Other Elective Courses:

  • Elective Music Courses since 6th Grade (2016-23)
  • Student Aide: Office Aides assist the main office with basic tasks to support the school administration; such as answering phones and directing calls, greeting visitors, operating xerox machines, maintaining organization in filing systems, and delivering slips around campus.
  • School Site Council: This council consists of the principal, teachers, parents, and students, where we inquire about how money should be allocated for our school. A meeting is held every month where we have the means to meet specific goals on our campus. As Co-Chairpersons, we ensure everyone has a chance to voice their opinions, and perform formal votes requiring a majority approval of our members.
  • Band Council: Every monday the council discusses future events, potential fundraisers, and any purchases that need to be made for the success of the group. The President not only acts as the second in command to our director, but leads as the representative of the band, and completes all the necessary paperwork for purchases, or fundraiser approvals.

Timeline

Crew Member

Baskin Robbins
10.2023 - Current

Sales Assistance Supervisor

Sesame Place
06.2023 - Current

Sales Ambassador

Sesame Place
05.2022 - 06.2023

Bachelor of Arts - Music Performance

University of California San Diego

High School Diploma -

Hilltop High School
Loraine Diosa