Lorena Cabrera
McAllen,TX
Summary
Organized Project Manager experienced in overseeing projects from inception to completion. Drove sales and enhanced customer experiences through effective team collaboration and adaptability in dynamic retail environments. Focused on delivering exceptional customer satisfaction and fostering loyalty through in-depth product knowledge and active listening.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Retail Sales Associate
Walmart
Hidalgo, TX
10.2021 - 08.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed inventory levels, ensuring stock availability for high-demand items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Organized and priced merchandise for display on sales floor.
- Assisted customers in finding specific products within the store. and checked store system for merchandise at other sites.
- Responded to customer inquiries about product features and availability. about sizing, accessories, and merchandise care.
Cashier
Taco Bell
McAllen, TX
05.2020 - 04.2021
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Provided exceptional customer service to enhance guest satisfaction.
- Assisted in training new team members on operational procedures.
- Implemented inventory management practices to minimize waste.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High school Diploma -
Premier High School
05-2020
Skills
- Retail sales
- Customer service
- Cash handling
- Collaboration
- Stocking and receiving
- Cash management
- Customer assistance
- Sales expertise
- Product knowledge
- Time management
- Teamwork
- Team collaboration
- Store organization
- Problem-solving
- Conflict resolution
- Store maintenance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Sales Associate
Walmart
10.2021 - 08.2026
Cashier
Taco Bell
05.2020 - 04.2021
High school Diploma -
Premier High School