Summary
Work History
Education
Skills
Languages
Timeline
Generic
Lorena Garcia

Lorena Garcia

Houston,TX

Summary

Dynamic Crew Member with a proven track record at Franks Pizza, excelling in customer engagement and problem-solving. Leveraged teamwork and clear communication to enhance customer satisfaction and streamline operations. Demonstrated leadership and hospitality service expertise, significantly contributing to a positive dining experience.

Work History

Crew Member

Franks Pizza
04.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Kashmere Senior High School
Houston, TX
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Customer Engagement
  • Self-discipline
  • Interactive communication skills
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Leadership Qualities
  • Learning Agility
  • Crew Leadership
  • Hospitality service expertise
  • Complex Problem-Solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

Franks Pizza
04.2024 - Current

High School Diploma -

Kashmere Senior High School
Lorena Garcia