Lorenzo Almaguer
Miami,FL
Summary
Hardworking and reliable professional with strong communication skills and a passion for delivering excellent customer service. Experienced in retail, food service, and tourism industries with a proven ability to collaborate with teams, handle customer interactions effectively, and maintain high standards in fast paced environments. Skilled in creating engaging social media posts to promote services and enhance customer engagement. Always open to learning and improvement, with a positive attitude toward personal and professional growth.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Worldwide Flight Services (WFS)
Miami
03.2025 - 04.2026
- Handled aircraft ground operations ensuring safe loading and unloading while meeting tight flight schedules.
- Coordinated ramp activities to maintain on-time departures and reduced turnaround delays with measurable results.
- Operated ground support equipment following safety protocols to prevent incidents and protect cargo integrity.
- Inspected cargo and baggage for damage and compliance, resolving issues to maintain operational reliability.
- Collaborated with team and aircrew to prioritize tasks during irregular operations, improving overall ramp efficiency.
Meat Market Manager
Beef Corp
Miami, FL
10.2023 - 02.2025
- Pack meat products according to safety and quality standards.
- Completed day-to-day duties accurately and efficiently.
- Accepted and completed cash, check and credit card payments.
Produce Clerk
Publix
Miami, FL
10.2021 - 08.2023
- Assisted customers in selecting quality produce items.
- Stocked shelves.
- Maintained the cleanliness and organization of produce display areas.
- Collaborated with team members to improve.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
Education
High School Diploma -
Palmetto Senior High School
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Organizational skills
- Decision making
- Marketing
- Clear communication
- Sales management
Languages
English
Spanish
Timeline
Ramp Agent
Worldwide Flight Services (WFS)
03.2025 - 04.2026
Meat Market Manager
Beef Corp
10.2023 - 02.2025
Produce Clerk
Publix
10.2021 - 08.2023
High School Diploma -
Palmetto Senior High School