Lorenzo Valdez
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in the Cabling Technician role
Overview
3
3
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
06.2025 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Crew Lead
Hugo's Express Car Wash
01.2023 - 05.2025
- Supervised crew members to ensure efficient car wash operations and uphold quality standards.
- Trained new employees on equipment usage, safety protocols, and customer service best practices.
- Implemented workflow improvements that enhanced service speed and minimized downtime.
- Monitored inventory levels and coordinated supply orders to maintain operational efficiency.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Education
High School Diploma -
Randolph Early College High School
Asheboro, NCSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Attention to detail
- Initiative and Self-motivation
- Learning agility
Timeline
Crew Member
Jersey Mike's Subs
06.2025 - Current
Crew Lead
Hugo's Express Car Wash
01.2023 - 05.2025
High School Diploma -
Randolph Early College High School