Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loretta Wilson

DOUGLASVILLE,GA

Summary

Dedicated administrative professional with expertise in customer service, data entry, and file organization. Proven ability to enhance operational efficiency and support team dynamics.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Greater Pleasant View Baptist Hurch
Brentwood, TN
01.2012 - 06.2025
  • Provided administrative support to pastoral staff, facilitating smooth daily operations and tasks completion.
  • Managed scheduling and coordination of events, ensuring efficient use of church facilities.
  • Developed and maintained filing systems, enhancing document retrieval and organization.
  • Assisted in preparation of weekly bulletins and newsletters, improving communication with congregation members.
  • Oversaw inventory management for church supplies, ensuring availability while minimizing waste.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Trained new administrative staff on office procedures, promoting consistency in operational workflows.

Office Manager

Clairbore and Hughes Nursing Home & Rehab
10.2021 - 03.2025
  • Managed daily office operations, ensuring efficient workflow and staff coordination.
  • Oversaw scheduling and staffing to maintain optimal coverage in nursing home departments.
  • Implemented administrative processes that improved compliance with regulatory standards.
  • Developed training programs for new staff, enhancing onboarding experience and retention rates.
  • Monitored inventory levels and maintained supplies necessary for daily operations.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Served as a liaison between residents' personal needs, their subsidy and balance upper management and staff members, facilitating open channels of communication to address concerns or issues promptly. etc

Education

High School Diploma -

J.S.Abrams High School
Bessemer, AL
05-1971

Associate of Science - Accounting

Lawson State College
Bessemer, AL
05-1992

Secretarial Science Certificate - Secretarial Science Certificate

Lawson State College
Bessemer, AL
05-1982

Skills

  • Office administration
  • Inventory management
  • Database management
  • File organization
  • Computer proficiency
  • Time management
  • Customer service

Timeline

Office Manager

Clairbore and Hughes Nursing Home & Rehab
10.2021 - 03.2025

Administrative Assistant

Greater Pleasant View Baptist Hurch
01.2012 - 06.2025

Associate of Science - Accounting

Lawson State College

High School Diploma -

J.S.Abrams High School

Secretarial Science Certificate - Secretarial Science Certificate

Lawson State College