Dedicated administrative professional with expertise in customer service, data entry, and file organization. Proven ability to enhance operational efficiency and support team dynamics.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Greater Pleasant View Baptist Hurch
Brentwood, TN
01.2012 - 06.2025
Provided administrative support to pastoral staff, facilitating smooth daily operations and tasks completion.
Managed scheduling and coordination of events, ensuring efficient use of church facilities.
Developed and maintained filing systems, enhancing document retrieval and organization.
Assisted in preparation of weekly bulletins and newsletters, improving communication with congregation members.
Oversaw inventory management for church supplies, ensuring availability while minimizing waste.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Trained new administrative staff on office procedures, promoting consistency in operational workflows.
Office Manager
Clairbore and Hughes Nursing Home & Rehab
10.2021 - 03.2025
Managed daily office operations, ensuring efficient workflow and staff coordination.
Oversaw scheduling and staffing to maintain optimal coverage in nursing home departments.
Implemented administrative processes that improved compliance with regulatory standards.
Developed training programs for new staff, enhancing onboarding experience and retention rates.
Monitored inventory levels and maintained supplies necessary for daily operations.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Served as a liaison between residents' personal needs, their subsidy and balance upper management and staff members, facilitating open channels of communication to address concerns or issues promptly. etc