Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lori Marroquin

Victoria,TX

Summary

Accomplished Housing Case Manager with a proven track record at Victoria County Public Health Department, adept in building critical community relationships and enhancing client self-sufficiency. Skilled in client advocacy and supportive counseling, demonstrated through effective community resource coordination and financial planning strategies, significantly improving stable housing opportunities.

Knowledge of immunization tracking . School readiness. Community outreach. Etc.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housing Case Manager

Victoria County Public Health Department
Victoria, TX
03.2024 - Current
  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
  • Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.

Community Clerk Aide

Victoria County Health Department
Victoria, TX
03.2022 - 03.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

• Entry of immunizations into Immtrac .

Family Specialist

BCFS Education Services
Victoria, TX
08.2017 - 03.2022
  • Developed trusting relationships with families by building rapport, demonstrating empathy, and maintaining professional boundaries.
  • Supported children''s academic success by collaborating with school officials to address educational needs and challenges.
  • Maintained accurate case records, ensuring efficient documentation for ongoing monitoring and progress evaluation.
  • Provided crisis intervention support during emergency situations, helping families regain stability following critical incidents.
  • Assisted families in navigating complex social service systems by providing informed guidance and advocacy support.

Education

Not Any - Family Credential

ESC
San Antonio, TX
05.2021

Not Any - Phlebotomy

Victoria College
Victoria, TX
07.2014

Not Any - Medical Assistant

Victoria College
Victoria, TX
07.2012

Skills

  • Client Advocacy
  • Multicultural Sensitivity
  • Policy Knowledge
  • Supportive Counseling
  • Behavioral support
  • Certified in CPR/AED
  • Relationship Building
  • Documentation and Recordkeeping
  • Community Health Services
  • Medical Records

Certification

Hearing and Vision certified

Family credential

medical assistant

Phlebotomy

CPR/AED certified

Languages

Spanish
Native or Bilingual

Timeline

Housing Case Manager

Victoria County Public Health Department
03.2024 - Current

Community Clerk Aide

Victoria County Health Department
03.2022 - 03.2024

Family Specialist

BCFS Education Services
08.2017 - 03.2022

Not Any - Family Credential

ESC

Not Any - Phlebotomy

Victoria College

Not Any - Medical Assistant

Victoria College
Lori Marroquin