Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Moxley

Freedom,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, assisting patients and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

25
25
years of professional experience

Work History

Receptionist

Alliance Health At Sutter Maternity & Surgery Cent
04.2023 - Current
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Verified patients insurance for upcoming appointments
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted patients to exam room, fielded questions, and prepared for PT scan.

Surgical Coordinator

Palo Alto Medical Foundation
11.2003 - 07.2020
  • Effectively communicate with patients, insurance companies, and staff to explain billing, resolve complaints, correct errors, and update information
  • Coordinated with surgical staff to ensure that patient was provided with their insurance information and financial responsibility prior to surgery
  • Resolve issues with non-payment of surgical procedures
  • Work with doctors and surgical staff to schedule emergency surgeries.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Coordinated with facilities to set up surgeries for physicians.

Night Auditor/Receptionist

Best Western All Suites Inn
12.1998 - 10.2003
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew
  • Developed and maintained positive relationships with guests for satisfaction
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies

Education

Associate of Arts - Child Development

DeAnza
Cupertino, CA
06.1985

Skills

  • Call Answering and Routing
  • Prioritization
  • Patient Appointment Management
  • Records Preparation
  • Organization and Efficiency

Timeline

Receptionist

Alliance Health At Sutter Maternity & Surgery Cent
04.2023 - Current

Surgical Coordinator

Palo Alto Medical Foundation
11.2003 - 07.2020

Night Auditor/Receptionist

Best Western All Suites Inn
12.1998 - 10.2003

Associate of Arts - Child Development

DeAnza

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Lori Moxley