Lori Nicholson

Results-driven property manager with a proven track record in enhancing community living standards and minimizing drug-related incidents. Expertise in implementing effective safety measures and innovative programs that foster positive tenant relations. Strong background in compliance, lease administration, and financial optimization through strategic vendor negotiations.

• Home Forward- Hollywood East Apts, Property Manager, 06/01/22, 12/01/24, Oversee property operations, ensuring all move-ins are efficiently coordinated and all lease agreements are executed with due diligence., Enforce resident compliance with lease terms, conducting thorough investigations of violations and clearly communicating corrective actions., Conduct eligibility reviews, including annual, interim, and zero-income assessments, to verify resident qualifications and ensure rent calculations align with program guidelines., Provide resolution strategies and resources for community challenges surrounding the property, addressing issues with homelessness and drug use., Maintain accurate and updated records for all property management activities., Significantly reduced drug infestation and overdose rates within the property through proactive management and security enhancements., Fostered improved communication with residents, addressing previously neglected concerns and implementing beneficial programs like food boxes and foot care., Instituted a successful exclusion program targeting drug dealers and criminal activity to improve building safety., Efficiently processed overdue recertifications and interim certifications, preserving essential government subsidies., Diligently updated and maintained waitlists, ensuring orderly and fair transfer processes.
• Guardian Real Estate Services, New Columbia Mixed Use Property (Leasing/Customer Service), 01/01/12, 01/01/14, Conducted property tours and engaged with prospective tenants to showcase available units., Managed property inspections, ensuring vacant units met 'market ready' standards., Prepared lease documents, prepared certification, and re-certification packets for various housing programs such as public housing and Housing Choice vouchers and project-based section 8., Coordinated repair and maintenance requests, contributing to the upkeep of property standards., Managed waitlist for program prospects., Facilitated monthly HOA meetings.
• The Green Team Inc, Business Development Manager, Successfully incorporated the business, ensuring compliance with all federal and state requirements., Streamlined proposal submission process, enhancing efficiency in contract acquisition., Implemented robust HR system, managing payroll and new hire processes effectively., Optimized material procurement strategies, supporting essential business operations., Maintained financial accuracy, handling collections and financial document preparation with precision.
• Elkor Properties, Property Manager, Reduced vacancy rates by implementing targeted marketing strategies and improving tenant retention efforts., Streamlined vendor management system, resulting in 15% reduction in maintenance costs, maintaining service quality., Developed and executed annual budgets, consistently meeting or coming in under projected expenses., Enhanced team performance through hiring, training, and disciplinary actions, leading to 20% increase in productivity., Achieved 30% decrease in delinquency rates through proactive communication and stringent follow-up on receivables.
• Con Am Management Corp., Property Manager, Streamlined eviction process, reducing average resolution time., Assisted Implementation of new property management software system, increasing operational efficiency by 20%., Developed a comprehensive tenant communication strategy that improved tenant satisfaction ratings., Successfully managed turnover of vacant units., Negotiated contracts with vendors, resulting in a 10% reduction in maintenance costs.
• Euclid Management Inc, HOA Manager, Resolved homeowner concerns and disputes, maintaining positive relations with the HOA board., Managed the annual budget and provided financial reports to the board, ensuring accurate financial oversight., Coordinated maintenance, hired vendors, and managed contractors for improved property upkeep., Developed and implemented policies, ensuring compliance with HOA rules and enhancing community governance., Led monthly board meetings, prepared agendas and minutes, and served as main contact for homeowners and the board.