Lori Sliva
Saint Clairsville,OH
Summary
Highly skilled Optician with relevant experience in patient care, eyewear prescriptions, and dispensing corrective lenses. Strengths include comprehensive knowledge of optics, exceptional interpersonal skills to interpret patient needs and strong technical abilities for precise lens crafting. Previous work has shown significant improvements in delivering efficient optical services to patients, ensuring both comfort and accuracy. Skilled in precision fitting and patient-focused service, with 38 years of experience in optics. Known for thorough understanding of optical principles and ability to translate complicated prescriptions into customized eyewear solutions. Strengths include strong communication skills, adeptness in latest eyewear trends and technologies, and proficiency in managing inventory and optical lab operations. Contributed to increased customer satisfaction through personalized care and accuracy in eyewear adjustments and repairs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Optician
Ocucare Ophthalmic Services PLLC
Saint Clairsville, Ohio
01.2022 - 08.2025
- Assisted patients in selecting appropriate eyewear based on individual needs.
- Fitted and adjusted eyeglasses to ensure comfort and proper alignment.
- Educated patients on lens options and care for their eyewear.
- Maintained accurate patient records and updated prescription information promptly.
- Handled customer inquiries and resolved issues with professionalism and care.
- Stocked and restocked merchandise, maintained inventory, cleaned, and straightened displays.
- Scheduled appointments, verified insurance coverage, and maintained accurate patient records.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Maintained accurate records of all transactions in computer system.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Processed payments for products purchased by customers.
- Provided recommendations on eye care products including cleaning solutions and lens cases.
- Wrote up detailed work orders specifying parameters for lenses and frames.
- I met with the lab and frame representatives. Managed and ordered frames for office.
- Conducted visual field testing upon the doctor's request
- Checked and paid lab, contact lens and frame invoices for proper charges and credits.
Optician
Dr. John Heiby
Saint Clairsville, Ohio
09.2008 - 12.2021
- Assisted patients with selecting appropriate eyewear and lenses.
- Maintained accurate patient records and prescription information.
- Educated clients on proper eyewear care and maintenance techniques.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Maintained accurate records of all transactions in computer system.
- Calculated measurements for eyewear using optical measuring devices.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Processed payments for products purchased by customers.
- Adjusted eyewear for proper fit and comfort level.
- Maintained records of prescriptions, orders and payments.
- Wrote up detailed work orders specifying parameters for lenses and frames.
- Managed and ordered frames for office.
- Conducted visual field testing upon doctor request.
Optician
Dr. Douglas Hocking
Saint Clairsville, OH
2007 - 09.2008
- Assisted patients in selecting appropriate eyewear based on individual needs.
- Fitted and adjusted eyeglasses to ensure comfort and proper alignment.
- Educated patients on lens options and care for their eyewear.
- Handled customer inquiries and resolved issues with professionalism and care.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Processed payments for products purchased by customers.
- Wrote up detailed work orders specifying parameters for lenses and frames.
Optical Sales Associate and License Optician
LensCrafters
Saint Clairsville, Ohio
1987 - 2007
- Assisted customers in selecting eyewear that suits their style and needs.
- Explained product features and benefits to enhance customer understanding.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized displays of eyewear and accessories for visual appeal.
- Conducted frame adjustments to ensure proper fit for customers.
- Collaborated with team members to achieve daily sales goals.
- Resolved customer inquiries and concerns effectively to maintain satisfaction.
- Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
- Applied knowledge of frames, lens designs, and materials to assist patients in selection of eyewear.
Education
High School Diploma -
Saint Clairsville
Saint Clairsville, OH05-1986
Skills
- Eyewear fitting
- Optical measurements
- Lens selection
- Quality assurance
- Visual field testing
- Customer service
Certification
Held Optician license from August 1999 to August 2010.
Timeline
Optician
Ocucare Ophthalmic Services PLLC
01.2022 - 08.2025
Optician
Dr. John Heiby
09.2008 - 12.2021
Optician
Dr. Douglas Hocking
2007 - 09.2008
Optical Sales Associate and License Optician
LensCrafters
1987 - 2007
High School Diploma -
Saint Clairsville