Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorianne Kloss

2511 Bordeaux Ln. Apt 206 Naperville ,IL

Summary

Dynamic professional with extensive management experience in fast paced environments, excelling in recruitment and talent acquisition. Proven track record in sales and customer service, adept at managing operations and resolving conflicts. Recognized for enhancing client relationships and streamlining reservation processes, contributing to a positive customer experience.

Overview

19
19
years of professional experience

Work History

Receptionist Manager

VCA Boulder Terrace Animal Hospital
10.2014 - Current

Manage all aspects of medical, grooming and boarding reservations. Assist with interviewing, hiring, training and scheduling employees. Administer prescription requests and food orders. Assist clients with end of life decisions.

Reservation Agent

GOGO Vacations
04.2006 - 10.2014

Responsible for customer service, booking travel arrangements in a fast paced environment, problem solving, meeting sales goals and building personal relationships.

Education

Certificate in Travel And Tourism -

College of DuPage
Glen Ellyn, IL

Skills

  • Sales and Customer Service
  • Store Operations Management
  • Recruitment and Talent Acquisition
  • Conflict Resolution

Timeline

Receptionist Manager

VCA Boulder Terrace Animal Hospital
10.2014 - Current

Reservation Agent

GOGO Vacations
04.2006 - 10.2014

Certificate in Travel And Tourism -

College of DuPage

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