To obtain a job where I can get an opportunity to maximize my abilities and skills on my chosen field and to apply my knowledge and experiences appropriately in order to flourish a rewarding career.
Work History
Sales Support Specialist
4 Years 8 Months
Offshore Business Processing Inc. | 01.2022 - 2025
Prepared and presented quotes to clients for shipping services
Full container (1x20 & 1x40H'C)
Coordinated DAP shipments to guarantee efficient delivery processes
Organized ex-works logistics to streamline product transfers
Managed FOB terms for shipment to facilitate timely delivery
Checked rates from shipping lines and NVOCC partners, updating cargoWise system for accurate pricing.
Customer Service Representative
CEVA Logistics | 2021 - 01.2022
Managed end-to-end process from booking to delivery of goods at destination.
Resolved customer inquiries and issues through effective communication and problem-solving techniques.
Streamlined order processing by utilizing logistics software, enhancing efficiency in service delivery.
Collaborated with cross-functional teams to ensure accurate shipment tracking and timely delivery of goods.
Export Documentation
Japan Container Lines Inc. | 2019 - 2021
Filed client documents for approval on BOC, ensuring compliance with regulations.
Filing documents of the clients to be approved on BOC.
Maintained accurate records of incoming and outgoing goods to support logistics operations.
Coordinated with overseas clients and agents to facilitate smooth communication and shipment processes.
Tracked shipments to provide updates on delivery status.
Processed billing statements for client transactions.
Cashier
1 Year 5 Months
SM Appliance | 10.2017 - 03.2019
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances through regular reconciliations.
Assisted customers in locating products and provided product information.
Implemented promotional displays to enhance customer engagement and sales.
Education
Bachelor of Science - Information Technology
International School of Asia And The Pacific | Philippines | 01.2017