Lorie Carlsson
Palm Desert,CA
Summary
Adaptable professional with experience supporting customers, office operations, and confidential records in fast-paced environments. Skilled in clear communication, task coordination, and problem solving. Ready to contribute dependable administrative support and strong customer service.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Nohau Corporation
Campbell, CA
02.1989 - 09.2002
- Facilitated customer transactions through phone orders.
- Assisted Nohau Corporation engineering staff with administrative tasks, order processing, and shipping to ensure an efficient workflow.
- Coordinated packing and shipping of displays with vendors for off-site conferences, enhancing event presentation.
- Managed inventory tracking for emulator equipment to ensure adequate stock levels for operational needs.
Secretary III
Univ. of San Francisco/College of Prof. Studies
Cupertino, Californiati
03.1985 - 09.1988
- - Facilitated registration for off-campus evening degree programs within College of Professional Studies, ensuring smooth enrollment for prospective students.
- - Answered initial questions from prospective students and shared information on available programs.
- - Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Managed inventory of office supplies for efficient daily operations and supported daily operations within university programs.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Organized and maintained filing systems for confidential documents.
Car Rental Agen
Budget Car Rental
Palm Springs, California
03.1984 - 07.1984
- Reviewed driver licenses, payment details, and reservation records to confirm compliance and enhance customer experience.
- Processed rental counter transactions, ensuring accurate and efficient service for branch customers.
- Explained rental agreement terms clearly to customers.
- Organized rental files and branch paperwork for daily operations.
- Prepared daily business reports to track performance and support branch operations.
Bakery Supervisor
Griswold's Smorgasbord
Redlands, California
09.1981 - 02.1985
- Coordinated bakery preparation and arranged product displays for Griswold's smorgasbord service cases and tables, enhancing visual appeal and accessibility.
- Delivered and set up wedding cakes at receptions, ensuring timely presentation and customer satisfaction.
- Demonstrated bakery products at wedding conferences, engaging potential clients and increasing brand visibility.
- Assisted bakery team with customer service, product availability, and order entry.
- Completed monthly inventory counts for front- and back-of-house bakery ingredients and supplies.
Education
Travel And Tourism
Trans World Travel College
Home Study 10-1983
High School Diploma -
El Segundo High School
El Segundo, CA06-1977
Skills
- Office management
- Attention to detail
- Attentive customer service
- International customer support
- Customer service understanding
- Problem solving
Affiliations
- Travel and Concert Enthusiast
Timeline
Administrative Assistant
Nohau Corporation
02.1989 - 09.2002
Secretary III
Univ. of San Francisco/College of Prof. Studies
03.1985 - 09.1988
Car Rental Agen
Budget Car Rental
03.1984 - 07.1984
Bakery Supervisor
Griswold's Smorgasbord
09.1981 - 02.1985
Travel And Tourism
Trans World Travel College
High School Diploma -
El Segundo High School