Lorraine Davis
Lafayette,TN
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Not afraid to step out of their comfort zone!
Overview
6
6
years of professional experience
Work History
Assistant Manager
Verizon
Lebanon, TN
03.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Caregiver
Home Instead
Rivergate, TN
01.2020 - 03.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Department Manager
Walmart
Lafayette, TN
11.2016 - 01.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Cashier
Mapco
Lafayette, TN
04.2016 - 11.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Completed inventory counts and ordered merchandise.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Education
High School Diploma -
Macon County High School
Lafayette, TN05.2016
Skills
- Executive Calendars
- Sales Monitoring
- Managing Multiple Priorities
- Shrinkage Prevention
- Orientating and Training
- Operational Excellence
- Outstanding Customer Service
- POS Inventory System Operation
- Retail Knowledge
- Goals and Performance
- Sales Targeting
Accomplishments
Before becoming interim for Lebanon, the first half of 2021, I was the #1 in insurance sales in the district! This was a huge milestone for me and I have a lot of knowledge when it comes to insurance.
Timeline
Assistant Manager
Verizon
03.2020 - Current
Caregiver
Home Instead
01.2020 - 03.2020
Department Manager
Walmart
11.2016 - 01.2020
Cashier
Mapco
04.2016 - 11.2016
High School Diploma -
Macon County High School
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