Lorrie Clemens
Oceanside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Account Representative
Chula Vista Elite Athlete Training Center
10.2018 - 03.2020
- Greeted clients to assess satisfaction and current needs.
- Analyzed accounts for delinquencies and other ongoing issues.
- Processed client payments and updated accounts.
- Kept detailed records of customer interactions for optimal traceability.
Retail Sales Associate
Macy’s
01.2015 - 09.2018
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sandwich Artist
Jersey Mike's Subs
02.2011 - 12.2014
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
Associate of Arts - Culinary Arts
Unifront Universidad De Tijuana B.C.
Tijuana B.C., México 06.2018
Skills
- Document Management
- Sales proficiency
- Department collaboration
- Goal-Oriented
- Account Management
- Data Tracking
- Customer Relationship Management
- Customer Engagement
Languages
Spanish
Native or Bilingual
Timeline
Account Representative
Chula Vista Elite Athlete Training Center
10.2018 - 03.2020
Retail Sales Associate
Macy’s
01.2015 - 09.2018
Sandwich Artist
Jersey Mike's Subs
02.2011 - 12.2014
Associate of Arts - Culinary Arts
Unifront Universidad De Tijuana B.C.
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