Lotus Huenerberg
Humble,TX
Summary
Proven leader and skilled mixologist with a track record of fostering a loyal customer base through exceptional service and staff training. Expert in health and safety, enhancing team performance, and ensuring a welcoming atmosphere. Achieved significant repeat business by prioritizing customer satisfaction and efficient operations.
Overview
3
3
years of professional experience
Work History
Bar Manager
IAH
05.2021 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bartender
The Blind Finch Speakeasy
08.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Mixologist
Aya Sushi
07.2022 - 05.2023
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Education
Associate of Science - Dental Hygiene
Lone Star College
Humble, TX07.2027
Skills
Team Leadership
Staff Training
Health and safety
Training and mentoring
Timeline
Bartender
The Blind Finch Speakeasy
08.2023 - 03.2024
Mixologist
Aya Sushi
07.2022 - 05.2023
Bar Manager
IAH
05.2021 - Current
Associate of Science - Dental Hygiene
Lone Star College
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