Lucas Gordon
Warwick,RI
Summary
Enthusiastic and reliable individual seeking to transition into new field, utilizing skills developed in high-demand, frequently-changing environment. Proficient in team leadership, operational management, and adaptable solutions, consistently driving positive outcomes. Ready to apply strong foundation in these areas to a new and challenging role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Five Guys
Warwick, RI
05.2024 - Current
- Promoted internally from Crew Member position.
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Trained and mentored team members on customer service excellence and operational procedures.
- Managed inventory levels, facilitating timely restocking to minimize shortages during peak hours.
- Excelled in every store position and regularly backed up front-line staff.
Host
Applebee's Grill + Bar
Warwick, RI
12.2023 - 02.2025
- Managed waitlists effectively, optimizing table turnover and minimizing guest wait times.
- Trained new hosts on procedures, fostering a knowledgeable team environment.
- Collaborated with servers and kitchen staff to ensure seamless communication and service flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Team Member
Cranston Veterans Memorial Ice Rink
Cranston, RI
01.2023 - 12.2023
- Assisted in daily operations to ensure smooth rink functionality and customer satisfaction.
- Maintained cleanliness and safety standards within the facility, contributing to a positive guest experience.
- Conducted routine maintenance checks on equipment to ensure optimal performance and safety compliance.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
South Kingstown High School
South Kingstown, RI06-2025
Skills
- Workplace safety
- Punctual and reliable
- Decision-making
- Inventory controls
- Operations management
- Shift checklists
- Opening and closing procedures
- Critical thinking
Certification
- OSHA-10 Certification
- ServSafe Certification
Timeline
Shift Manager
Five Guys
05.2024 - Current
Host
Applebee's Grill + Bar
12.2023 - 02.2025
Team Member
Cranston Veterans Memorial Ice Rink
01.2023 - 12.2023
High School Diploma -
South Kingstown High School