Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luciana Robinson

Gulfport,MS

Summary

Outgoing and dedicated professional with a strong background in customer service at Burger King, Riis Beauty Bar and Whataburger. Proven ability to enhance client satisfaction through effective communication and attention to detail. Skilled in multitasking and cash handling, consistently delivering exceptional service while maintaining a clean and safe environment. Committed to teamwork and achieving high-quality results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Whataburger
04.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Hair Braider

Riis Beauty Bar
03.2022 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Performed various hair braiding techniques.

Crew Member

Burger King
10.2023 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

East Marion High School
Columbia

Gulfport High School
Gulfport, MS

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Flexible schedule
  • Safe food handling

Certification

Scored a silver on the work keys test.

Timeline

Crew Member

Whataburger
04.2025 - Current

Crew Member

Burger King
10.2023 - 08.2024

Hair Braider

Riis Beauty Bar
03.2022 - Current

East Marion High School

Gulfport High School

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Luciana Robinson