Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service through attention to detail and commitment to customer satisfaction, fostering long-term loyalty. Embraced new challenges with adaptability and a strong work ethic, demonstrating ability to work independently and master new skills rapidly.
Overview
22
22
years of professional experience
Work History
Server
Chalet Restaurant & Bakery
Newport
11.2008 - 10.2025
Provided excellent customer service to enhance guest dining experiences giving each customer a personal and memorable experience.
Resolved customer complaints professionally to ensure satisfaction.
Assisted in training new servers on restaurant procedures and standards.
Performed opening and closing duties such as setting up the dining area, restocking supplies, counting money in cash register and filling out end of day reports for cash and credit card transactions, filling out daily bookkeeping and deposit forms .
Operated POS terminals to input orders, split bills, and calculate totals.
Answered phone calls taking orders, speaking with distributors, relaying messages and helping customers with questions.
Assistant manager
Apple Peddler Restaurant
Newport
04.2004 - 06.2008
Assisted in managing daily restaurant operations and staff scheduling.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Created reports on daily weekly and monthly sales, inventory levels, and financial data.
Placed orders with distributors for food and alcohol supplies.