Overview
Work History
Education
Skills
Timeline
Generic

Lucy A. D’Aversa

BAYVILLE,NJ

Overview

10
10
years of professional experience

Work History

Manager in Training

Rook Coffee Roasters
08.2022 - Current
  • Craft high quality beverages with efficient timing
  • Retain knowledge of coffee roasts and cold brew concentrates
  • Create an exceptional customer experience
  • Multi-task in a fast paced environment
  • Ensure store is stocked and clean at all times
  • Handle finances including opening and closing register
  • Ensure both the safe and register contain the correct amount of cash
  • Resolve issues among both customers and employees
  • Order supplies from paper, coffee, and other suppliers and receive them upon delivery
  • Train new employees in all policies, procedures, and recipes
  • Keep an accurate log of store inventory
  • Serve as manager on duty when store manager was not present

AMXL, Learning Ambassador

Amazon
12.2020 - 08.2022
  • Train new associates in processes around the warehouse
  • Onboard new associates
  • Operate PIT Machines on a daily basis
  • Build and deconstruct pallets
  • Lift, carry, push, and slide boxes up to 100lbs
  • Sort shipments to their designated area
  • Load shipping trucks in an efficient and timely manner

Starbucks Department, Master Barista

Target
08.2019 - 12.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Store Manager

Saige Coffee House
03.2019 - 08.2019
  • Craft high quality beverages with efficient timing
  • Retain knowledge of espresso, coffee, and drink recipes
  • Handle all issues amongst staff and customers alike
  • Train new employees in all policies, procedures, and recipes
  • Keep track of all money in store as well as handle bank deposits
  • Handle paperwork such as inventory, sales summaries, and payroll
  • Interview potential candidates and hire those with potential to be great

Certified Barista Trainer

Starbucks Coffee Company
11.2017 - 03.2019
  • Craft high quality beverages with efficient timing
  • Retain knowledge of espresso, coffee, and drink recipes
  • Create an exceptional customer experience
  • Multi-task in a fast paced environment
  • Train new Baristas in all policies, procedures, and recipes

Crew

Chipotle Mexican Grill
11.2016 - 11.2017
  • Ensure high quality food is made in a timely manner
  • Resolve any issue customers may have
  • Multi-task in a fast paced environment

Supervisor

Bubbakoos Burritos
11.2014 - 11.2016
  • Maintain a clean and stocked line
  • Resolve any issue customers or employees may have
  • Lead opening and closing shifts
  • Write out nightly bank deposits
  • Multi-task in a fast paced environment

Education

Graphic Design Major -

Brookdale Community College
Lincroft, NJ

High School Diploma -

Jackson Memorial High School
Jackson, NJ

Skills

  • Staff leadership
  • Quality management
  • Cash handling
  • Order taking
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Customer service
  • Inventory control
  • Staff supervision
  • Allergy awareness
  • Attention to detail
  • Multitasking and organization

Timeline

Manager in Training

Rook Coffee Roasters
08.2022 - Current

AMXL, Learning Ambassador

Amazon
12.2020 - 08.2022

Starbucks Department, Master Barista

Target
08.2019 - 12.2020

Store Manager

Saige Coffee House
03.2019 - 08.2019

Certified Barista Trainer

Starbucks Coffee Company
11.2017 - 03.2019

Crew

Chipotle Mexican Grill
11.2016 - 11.2017

Supervisor

Bubbakoos Burritos
11.2014 - 11.2016

High School Diploma -

Jackson Memorial High School

Graphic Design Major -

Brookdale Community College

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Lucy A. D’Aversa